This Privacy Policy describes how Ramani Honda ("we," "our," or "us") collects, uses, shares, and protects the personal information of visitors to our website and customers of our Honda two‑wheeler products and services.
1. Information We Collect
- Personal Information: Name, phone number, email address, postal address, and identification details when you submit an inquiry, book a test ride, or make a purchase.
- Vehicle-Related Information: Model preferences, booking details, and service history.
- Technical Information: IP address, browser type, device information, and browsing behavior on our website.
- Communication Data: Messages and inquiries sent through our contact forms, WhatsApp, or Facebook Messenger.
Where required by law, we will obtain your consent before collecting or processing personal information.
2. How We Use Your Information
- Process inquiries, test-ride bookings, and purchases.
- Provide customer support and after‑sales service.
- Send updates about Honda two‑wheeler models, offers, and promotions (only with your consent).
- Communicate via WhatsApp, Facebook Messenger, email, or phone for service reminders and product updates.
- Improve our website, services, and customer experience (including analytics and troubleshooting).
- Comply with legal obligations and enforce our terms.
3. Sharing Your Information
We do not sell or rent your personal information. We may share information only with:
- Honda Motorcycle & Scooter India Pvt. Ltd. for product registration, warranty, and service.
- Trusted Service Providers (e.g., hosting, payments, delivery, customer communications) under confidentiality and data‑processing agreements.
- Authorities when required by applicable law, regulation, legal process, or to protect rights and safety.
4. WhatsApp & Facebook API Usage
- If you contact us via WhatsApp or Facebook Messenger, your name, phone number, and message content will be processed according to the respective platform policies.
- We use this information solely to respond to inquiries, send booking confirmations, provide service reminders, and share updates related to your vehicle or our services.
- Messages may be stored securely for record‑keeping and customer service. We do not use message content for unrelated marketing without your consent.
By initiating a conversation with us on these platforms, you agree to their terms and privacy policies.
5. Cookies & Tracking
Our website may use cookies and similar technologies to improve performance, remember preferences, and understand how visitors use the site. You can manage or disable cookies through your browser settings, but some features may not function properly without them.
6. Data Security
We implement industry‑standard technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
7. Your Rights
- Request access to, correction of, or deletion of your personal information.
- Withdraw consent for marketing communications at any time.
- Request a copy of the personal data we hold about you, where applicable.
To exercise these rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date indicated at the top.
